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Develop a better
understanding for your role as a Manager. Enhance your ability to use influencing skills in managing others. Provide tools and skills that will
enhance your effectiveness in: - Managing the performance of others
Negotiating effectively Flexing your leadership style Be able to more precisely and directly coach the performance
of
co-workers Manage change within your work area and among co-workers Provide
a forum for discussion with program colleagues dealing with live situations
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